A small delay in retrieving bank statements from Danske Bank / Update 23.7.
There is a small delay in retrieving bank statements from Danske Bank. We will notify you as soon as the bank statements are retrieved.
We apologize for the inconvenience.
9:45: all bank statements have been retrieved to Procountor.
Congestion in OpusCapita's orders for new e-invoice and scanning provider addresses 14.7
Dear customers,
new orders for OpusCapita e-invoice and scanning provider addresses are currently under the congestion. Address's delivery time is currently at least 10 business days. When the addresses are ready to use, we add them to the E-Invoice and Scanning provider addresses-view, which can be found under Administration> Company Information> E-Invoice and Scanning provider addresses.
Congestion only affects the ordering of new addresses and has no effect on sending or receiving invoices.
Thank you for your patience and have a nice summer!
An error has occurred in the Bank statements and reference payments view
The balance and date of the most recent statement shows in some environments an incorrect balance. This is related to the sequencing bank statement. The Most recent statement box shows daily balances from the same sequencing bank statement, but it doesn't show the latest balance. It shows balances from other days of the sequencing bank statement.
We apologize for the inconvenience and will investigate it. We will update the disruption info as we receive more information.
Corona may effect the scanning service of OpusCapita
Due to the current Corona pandemic and shutting down borders, we have to prepare our selves to disruptions in OpusCapita scanning service considering PDF invoices and email invoices that are sent to @docinbound.com email address.
Our partner OpusCapita is operating in Tallinn and the invoices are shipped from Helsinki to Tallinn. If the boat traffic is reduced between the countries or stopped completely, the scanning service will be disrupted. Another threat is that the scanning would be shut down temporarily. The scanning cannot be done remotely and it requires people working in the factory.