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Disruption Info

  • Updated

From this page you will find information about recent service disruptions in Procountor. Fixed features can be found from New features in version updates page.  

 

14th of December there is a break between 8-15 due to Procountor's update.

There will be a break in Procountor in 14.12.2019 8-15, during which we will release some new features and fixes.

Procountor will be out of use during the break.

The break will also affect Procountor's API and services using the API.

 

12th of December Error in Katso-login / Ilmoitin.fi -services / Updated 13:16

We have received notification that Ilmoitin.fi -services have some issues, which also affects Katso-login. We will update this notification with further information.

Updated 12th of December at 13:16: Unfortunately we haven't received information about this error being fixed yet

 

9.12. Recerence payment allocation problem

Accountor Finago Oy has a problem with allocating the reference payments. Problem may occour in Procountor as a notification about unpaid invoices. If the Accountor Finago Oy's invoices are paid until the due date, the notification is without cause. We apoligize the inconvenience and are working on fixing the problem. If you want to verify the status of your invoices from Accountor Finago Oy, you can send an email to laskutus@finago.com

 

 

Disruption in approving and sending Income tax return / Updated 11.9.2019

In January 2019, Finnish Tax Administration detected a local disruption in their service. Due to this disruption some of our customers cannot approve and/or send an income tax return from the program as normal. This disruption doesn't affect all our customers and doesn´t occur in all cases of approving and/or sending an income tax return.
 
An error message due to this disruption indicates that the notification couldn't be received successfully. 
 
This error message comes directly from the tax service of Tax Administration. Unfortunately, we have not received any further information from Tax Administration regarding this disruption so far. So far, Tax Administration has not found the reason for this error message.
 
In some cases, the income tax return has been approved and sent successfully without attachments. One option would be though to try to send the notification from Procountor without attachments (the ones that can be sent from Tax Administration´s own services) and then send the attachments separately in Tax Administration´s own services outside of Procountor.
 
 

Disruption Info Archive

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