These instructions describe how to remove the Payment sent to bank status from receipts and re-queue them for payment.
The quick instructions for removing the Payment sent to bank status are also available as a video (in Finnish): Video tutorial for removing the Payment sent to bank status
Search criteria and finding receipts through the Search function
Clear the search criteria from Search by clicking on the Clear button.
Check that the search type is Search for invoices. Specify Purchase invoice as the receipt type and Payment sent to bank as the status.
Clicking on the Search invoices button will retrieve the receipts that match the search criteria.
When the receipt’s status is Payment sent to bank, this means that the payment data has been sent from Procountor to the bank according to the payment schedules.
Activate the invoice in the search results and go to the Payment view by clicking on the Payment button.
Delete payment transaction
The Payment transactions section contains the receipt’s payment transactions, payment dates and sums.
The Invoice transaction information indicates when the invoice was queued for payment and who approved or verified the invoice and when.
You can delete a Payment sent to bank transaction from an invoice by clicking on the Remove payment transaction button.
If payment transactions remain on the invoice, its status will be set to Partly paid. The status of an invoice with no payment transactions will revert to Approved.
Reverting the receipt to unfinished status
If you wish to edit the invoice details (e.g. change the recipient’s account number), you must revert its status to Unfinished, for example by using the Invoice button Verification on the Payment page.
Paying the receipt again
Once all payment transactions have been deleted, the invoice can be re-queued for payment by clicking on the Pay button. The receipt status will be reverted to Payment queued.