These instructions describe how to remove the Payment queued status from receipts and re-queue them for payment.
The quick instructions for cancelling the Payment queued status are also available as a video (in Finnish): Quick video tutorial on cancelling the Payment queued status
Search criteria and finding receipts through the Search function
Clear the search criteria from Search by clicking on the Clear button.
Add the start date for Invoices between. Check that the search type is Search for invoices. Specify Purchase invoice as the receipt type and Payment queued as the status.
Clicking on the Search invoices button will retrieve the receipts that match the search criteria.
Receipts with a status of Payment queued are waiting for the payment date’s banking run to transmit them to the bank. The payment schedules can be viewed here.
Activate the invoice in the search results and go to the Payment view by clicking on the Payment button.
Cancel payment transaction
The Payment transactions section contains the receipt’s payment transactions, payment dates and sums.
You can delete a Payment queued transaction from an invoice by clicking on the Cancel payment button.
Select Continue in the Cancel payment transaction window.
If payment transactions remain on the invoice, its status will be set to Partly paid. The status of an invoice with no payment transactions will revert to Approved.
Reverting the receipt to unfinished status
If you wish to edit the invoice details (e.g. change the recipient’s account number), you must revert its status to Unfinished, for example by using the Invoice button Verification on the Payment page.
Paying the receipt again
Once all transactions with a status of Payment queued have been deleted, the invoice can be re-queued for payment by clicking on the Pay button.
Invoice transaction information
The Invoice transaction information indicates when the invoice was queued for payment and who approved or verified the invoice and when.