This page contains all archived service disruption information from the current month.
Delays in Nordea bank payments, June 17th, 2021
Due to problems in Nordea bank, their Web services channel 820423307292 is currently out of order. Payments using this channel made after June 17, 2021 at 1:50 PM have not been yet sent to the bank and might be delayed.
The payments will be sent as soon as the connection has been fixed.
Updated 18th of June at 8:36 am: Web services- channel 820423307292 is back in order and all payments have been forwarded to the bank
Error in sending Incomes register reports, June 17th, 2021 / FIXED 21th of June
Due to problems in the Incomes register, some incomes register reports may fail to send, and the user receives an error message. In some cases the information has been transferred successfully despite this error message. Please check the status of the reports directly from the Incomes register.
Updated 21th of June at 10:50 am: Problem with the Incomes register has been solved.
DISTURBANCE SITUATION IN POSTI MESSAGING-SERVICES 8.6
Posti Messaging-services have an unexpected disturbance situation that can affect invoices sent as e-invoices and by mail. The error condition may have the effect that not all invoices have arrived at Procountor on time.
Disturbance situation will be taken by Posti Messaging with high priority and the problem will be resolved as soon as possible.
We apologize for the situation on our own behalf and on behalf of our partner.
Updated 8th June 2021: The fault situation has been rectified and the services are operating normally again.
SERVICE BREAK IN THE INCOME REGISTER JUNE 9TH, 2021 FROM 6 PM TO 12 AM
The Incomes Register has a scheduled service break on June 9th, 2021 from 6 PM to 12 AM. Procountor incomes register sending will be closed down at 5:45 PM, and any reports sent during the break will be delivered the next day at 8 AM on June 10th.
Fixed 2.6.2021 / Delays in timed functions and importing bank statements 1.6.2021
Update 2.6.2021: Some bank statements are still missing from environments. We are investigating the issue and will update this announcement with more information.
Management reporting by dimension is temporarily closed 24.5.2021/Update 1.6.2021
Management reporting by dimension is temporarily closed. The report will be corrected and we will re-open the report as soon as possible.
Until then, dimension reports are available in Accounting reports, located at Reporting > Accounting reports, where dimensions and items can be selected in the search criteria.
Updated 1st June 2021 at 10:42 a.m.: Management reporting by dimension is now opened