Tip: Procountor’s customer service is here to help!:
We in Procountor’s Customer Service team are happy to help you with any questions regarding our software. We receive hundreds of service requests each day and we handle them in the order of arrival. To us it is very important, that we can serve our customers as efficiently as possible. You can help us handle your service request efficiently by providing the following information in your service request:
- Your name and the name of your company
- Which company the service request is about? Business id?
- What is the subject of the service request? (for example, payroll, approval circulation, accounting etc.)
- What are the receipts in question? (for example, receipt type (purchase invoice, payslip etc.), receipt number etc.)
- In which part of the software the problem occurs? (for example, Search > Receipt search)
- Also, please let us know your email address, if we need to contact you via email.